Complaints and Procedures

District Complaints

The Governing Board believes that the quality of the educational program can improve when the district listens to concerns, considers differences of opinion, and resolves disagreements through an established, objective process.The Board encourages concerned citizens to resolve problems early and informally whenever possible. If a problem remains unresolved, a formal complaint may be submitted in accordance with appropriate district procedures. Complaints will be investigated and every attempt will be made to resolve the issue at the school level. If the complaint cannot be resolved, appeals may be made to a district level administrator, Superintendent and the Governing Board.

Uniform Complaint Procedures

The Nuview Union School District has primary responsibility to ensure compliance with state and federal laws and regulations governing educational programs. The District’s Uniform Complaint Procedures are used to investigate and seek to resolve any complaints alleging:

failure to comply with federal or state law or regulations governing adult education, consolidated categorical aid programs, migrant education, vocational education, child care and developmental programs, child nutrition programs and special education programs;
unlawful discrimination against any protected group as identified under Education Code section 200 and 220 and Government Code section 11135, including actual or perceived sex, sexual orientation, gender, ethnic group identification, race, ancestry, national origin, religion, color, or mental or physical disability, or age, or on the basis of a person's association with a person or group with one or more of these actual or perceived characteristics, in any program or activity conducted by a local agency, which is funded directly by, or that receives or benefits from any state financial assistance
failure to comply with school safety planning requirements as specified in Section 7114 of Title 20 of the United States Code;

unlawful discrimination, harassment, intimidation, and bullying based on actual or perceived characteristics set forth in Section 422.55 of the Penal Code and EC 220, and disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics;

unlawful imposition of pupil fees for participation in educational activities in public schools.

failure to comply with the requirements established through the Local Control Funding Formula related to the Local Control and Accountability Plan as described in EC sections 52060 through 52076 or sections 47606.5 and 47607.3.

Complaints will be investigated and resolved within 60 days of the District’s receipt of the complaint. Complaints alleging discrimination must be filed within six (6) months from the alleged occurrence or when knowledge was first obtained.

The Governing Board has designated Michael McTasney, Director of Human Resources as the District Compliance Officer.

Williams Complaint Procedures

Pursuant to California Education Code Section 35186 and 60210, you are notified:

That each pupil, including English learners, must have standard-aligned textbooks or instructional materials or state-adopted or district-adopted textbooks or other required instructional materials to use in class and to take home.
School facilities must be clean, safe, and maintained in good repair.
There should be no teacher vacancies or misassignments. There should be a teacher assigned to each class and not a series of substitutes or other temporary teachers. The teacher should have the proper credential to teach the class, including the certification required to teach English learners if present.

If a school is found to have deficiencies in these areas, and the school does not take corrective action, then a complaint form may be obtained at Nuview Union School District Office. Parents, students, teachers or any member of the public may submit a complaint regarding these issues. However, it is highly encouraged that individuals express their concerns to the school principal before completing the complaint forms to allow the school to respond to these concerns.

Complaint Resources